{"text_format":"2","workbook":"xlsx","n_sheets":6,"sheets":["All","Work","Aug2014","Sep2014","Oct2014","Nov2014"],"not_rendered":{"charts":0,"images":0,"macros":0,"external_links":0,"defined_names":0,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

{"sheet":"All","index":0,"n_rows":122,"n_cols":7,"rows_kept":122,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["USIM10010723929","2014-06-17T15:38:31","2014-06-23T11:20:39","Closed","pyl38997",{"$f":"C2-B2","v":5.8209259259238024},1]
["USIM10010738336","2014-06-20T16:11:42","2014-06-23T11:25:02","Closed","pyl38997",2.8009259259270038,1]
["USIM10010727876","2014-06-18T12:50:17","2014-06-24T22:28:41","Closed","pyl38997",6.4016666666648234,1]
["USIM10010728239","2014-06-18T13:58:09","2014-06-24T22:32:59","Closed","pyl38997",6.3575231481445371,1]
["USIM10010733351","2014-06-19T14:21:15","2014-06-24T22:35:29","Closed","pyl38997",5.3432175925918273,1]
["UKIM20005732297","2014-06-20T09:21:58","2014-06-24T22:53:59","Closed","pyl38997",4.5639004629629198,1]
["USIM10010743552","2014-06-23T10:54:32","2014-06-24T23:01:38","Closed","pyl38997",1.5049305555512547,1]
["USIM10010743977","2014-06-23T12:31:23","2014-06-24T23:04:01","Closed","pyl38997",1.4393287037019036,1]
["USIM10010744797","2014-06-23T14:40:25","2014-06-24T23:08:53","Closed","pyl38997",1.3531018518478959,1]
["USIM10010750881","2014-06-24T16:41:43","2014-06-24T23:18:04","Closed","pyl38997",0.27524305555562023,1]
["USIM10010750921","2014-06-24T16:49:32","2014-06-24T23:25:21","Closed","pyl38997",0.27487268518598285,1]
["UKIM20005743578","2014-06-25T14:43:34","2014-06-26T14:55:55","Closed","pyl38997",1.0085763888855581,1]
["USIM10010763395","2014-06-27T10:55:21","2014-06-30T15:27:58","Closed","pyl38997",3.1893171296323999,1]
["USIM10010744689","2014-06-23T14:29:05","2014-06-30T15:29:59","Closed","pyl38997",7.0422916666648234,1]
["USIM10010771881","2014-06-30T14:10:42","2014-06-30T21:50:07","Closed","pyl38997",0.3190393518525525,1]
["USIM10010777045","2014-07-01T11:37:56","2014-07-02T12:17:56","Closed","pyl38997",1.0277777777810115,1]
["USIM10010788049","2014-07-03T11:20:37","2014-07-04T09:55:38","Closed","pyl38997",0.94098379629576812,1]
["USIM10010789282","2014-07-03T15:14:25","2014-07-04T10:11:58","Closed","pyl38997",0.78996527777781012,1]
["USIM10010712833","2014-06-13T15:25:46","2014-07-04T15:14:19","Closed","pyl38997",20.992048611115024,1]
["USIM10010781865","2014-07-02T09:42:41","2014-07-07T09:09:58","Closed","pyl38997",4.9772800925929914,1]
["USIM10010799830","2014-07-07T16:19:56","2014-07-07T17:37:33","Closed","pyl38997",5.3900462960882578E-2,1]
["USIM10010800428","2014-07-07T17:58:33","2014-07-09T09:39:52","Closed","pyl38997",1.6536921296356013,1]
["USIM10010803449","2014-07-08T11:14:01","2014-07-09T09:43:53","Closed","pyl38997",0.93740740740759065,1]
["USIM10010805030","2014-07-08T15:20:27","2014-07-09T09:49:59","Closed","pyl38997",0.77050925925868796,1]
["USIM10010808774","2014-07-09T10:37:33","2014-07-09T12:28:35","Closed","pyl38997",7.7106481476221234E-2,1]
["USIM10010813668","2014-07-10T10:31:40","2014-07-19T02:46:51","Closed","pyl38997",8.677210648143955,1]
["USIM10010791834","2014-07-04T08:06:23","2014-07-19T02:48:11","Closed","pyl38997",14.779027777782176,1]
["USIM10010813726","2014-07-10T10:44:47","2014-07-19T02:54:08","Closed","pyl38997",8.6731597222242272,1]
["USIM10010813729","2014-07-10T10:46:31","2014-07-19T02:57:07","Closed","pyl38997",8.6740277777789743,1]
["USIM10010813792","2014-07-10T10:58:55","2014-07-19T02:59:07","Closed","pyl38997",8.6668055555564933,1]
["USIM10010814115","2014-07-10T12:02:18","2014-07-19T03:02:15","Closed","pyl38997",8.624965277776937,1]
["USIM10010826068","2014-07-14T14:28:47","2014-07-19T03:13:05","Closed","pyl38997",4.5307638888916699,1]
["USIM10010850736","2014-07-21T08:49:08","2014-07-21T15:45:39","Closed","pyl38997",0.28924768518481869,1]
["USIM10010850732","2014-07-21T08:48:25","2014-07-21T15:46:27","Closed","pyl38997",0.29030092593166046,1]
["USIM10010851044","2014-07-21T09:47:36","2014-07-21T15:48:43","Closed","pyl38997",0.25077546296233777,1]
["USIM10010851304","2014-07-21T10:40:32","2014-07-21T15:49:53","Closed","pyl38997",0.2148263888884685,1]
["USIM10010852389","2014-07-21T14:06:54","2014-07-21T15:59:42","Closed","pyl38997",7.833333333110204E-2,1]
["USIM10010852137","2014-07-21T13:27:54","2014-07-21T21:45:28","Closed","pyl38997",0.34553240740933688,1]
["USIM10010813608","2014-07-10T10:16:13","2014-07-21T21:51:26","Closed","pyl38997",11.482789351844986,1]
["USIM10010824363","2014-07-14T08:57:13","2014-07-21T21:53:50","Closed","pyl38997",7.5393171296309447,1]
["UKIM20005789386","2014-07-14T13:06:42","2014-07-22T09:03:38","Closed","pyl38997",7.8312037037030677,1]
["UKIM20005809137","2014-07-22T11:43:44","2014-07-22T12:05:38","Closed","pyl38997",1.5208333330519963E-2,1]
["USIM10010863689","2014-07-23T16:08:40","2014-07-25T06:54:53","Resolved","pyl38997",1.6154282407369465,1]
["UKIM20005818157","2014-07-25T11:04:41","2014-07-29T08:00:47","Resolved","pyl38997",3.8722916666665697,1]
["USIM10010883997","2014-07-29T17:42:21","2014-07-31T12:01:15","Resolved","pyl38997",1.7631249999976717,1]
["USIM10010891307","2014-07-31T10:17:12","2014-07-31T12:11:14","Resolved","pyl38997",7.9189814809069503E-2,1]
["USIM10010892391","2014-07-31T14:02:43","2014-08-01T12:01:32","Resolved","pyl38997",0.91584490740933688,1]
["USIM10010896640","2014-08-01T11:24:37","2014-08-01T12:02:42","Resolved","pyl38997",2.644675926421769E-2,1]
["USIM10010871767","2014-07-25T10:41:50","2014-08-01T12:09:17","Resolved","pyl38997",7.0607291666674428,1]
["USIM10010912191","2014-08-06T09:26:09","2014-08-11T14:02:00","Resolved","pyl38997",5.1915624999965075,1]
["USIM10010916818","2014-08-07T09:17:07","2014-08-11T14:40:26","Resolved","pyl38997",4.2245254629669944,1]
["USIM10010922761","2014-08-08T15:27:40","2014-08-12T09:45:23","Resolved","pyl38997",3.7623032407354913,1]
["USIM10010926979","2014-08-11T10:16:51","2014-08-13T22:53:01","Resolved","pyl38997",2.5251157407401479,1]
["USIM10010940065","2014-08-13T17:07:25","2014-08-13T23:05:12","Resolved","pyl38997",0.24846064815210411,1]
["USIM10010942395","2014-08-14T08:54:03","2014-08-14T10:51:50","Resolved","pyl38997",8.1793981480586808E-2,1]
["USIM10010917305","2014-08-07T11:15:21","2014-08-15T10:00:31","Resolved","jp87091",7.94803240741021,8]
["USIM10010945239","2014-08-14T17:51:36","2014-08-15T10:01:58","Resolved","pyl38997",0.67386574074043892,1]
["USIM10010916818","2014-08-07T09:17:07","2014-08-15T13:46:47","Resolved","pyl38997",8.1872685185226146,1]
["UKIM20005863951","2014-08-18T08:09:44","2014-08-18T22:46:11","Resolved","pyl38997",0.60864583333022892,1]
["USIM10010954396","2014-08-18T14:26:18","2014-08-18T22:53:30","Resolved","pyl38997",0.35222222222364508,1]
["USIM10010968051","2014-08-21T08:06:46","2014-08-21T20:18:17","Resolved","pyl38997",0.50799768518481869,1]
["USIM10010969967","2014-08-21T15:02:25","2014-08-21T20:28:58","Resolved","pyl38997",0.22677083333110204,1]
["USIM10010970107","2014-08-21T15:31:14","2014-08-21T20:35:46","Resolved","pyl38997",0.21148148148495238,1]
["USIM10010986375","2014-08-26T15:04:20","2014-08-27T09:08:22","Resolved","pyl38997",0.75280092592583969,1]
["UKIM20005890336","2014-08-28T08:42:49","2014-08-28T12:53:36","Resolved","pyl38997",0.17415509259444661,1]
["USIM10010995746","2014-08-28T10:32:04","2014-08-28T12:55:49","Resolved","pyl38997",9.9826388890505768E-2,1]
["USIM10010891832","2014-07-31T12:08:33","2014-08-28T19:00:25","Resolved","pyl38997",28.286018518519995,1]
["USIM10010997845","2014-08-28T16:44:44","2014-08-28T19:09:04","Resolved","pyl38997",0.10023148148320615,1]
["USIM10010992693","2014-08-27T16:27:07","2014-08-28T19:18:01","Resolved","pyl38997",1.1186805555553292,1]
["USIM10010992199","2014-08-27T15:18:00","2014-08-28T19:21:15","Resolved","pyl38997",1.1689236111124046,1]
["USIM10010990852","2014-08-27T11:36:42","2014-08-28T19:24:48","Resolved","pyl38997",1.3250694444432156,1]
["UKIM20005871633","2014-08-20T14:08:39","2014-08-29T11:16:35","Resolved","jp87091",8.88050925925927,8]
["UKIM20005895685","2014-08-29T11:56:58","2014-09-01T09:55:24","Resolved","pyl38997",2.9155787037016125,1]
["USIM10011001888","2014-08-29T15:28:37","2014-09-01T09:59:16","Resolved","pyl38997",2.7712847222210257,1]
["USIM10011008955","2014-09-01T15:59:54","2014-09-02T01:51:06","Resolved","pyl38997",0.41055555555067258,1]
["USIM10011009286","2014-09-01T17:31:14","2014-09-02T01:58:05","Resolved","pyl38997",0.35197916666220408,1]
["USIM10011006945","2014-09-01T09:29:01","2014-09-02T09:54:09","Resolved","pyl38997",1.0174537037019036,1]
["USIM10011013552","2014-09-02T15:12:23","2014-09-02T16:02:08","Resolved","pyl38997",3.4548611110949423E-2,1]
["USIM10011013976","2014-09-02T16:11:48","2014-09-04T11:49:12","Resolved","jp87091",1.8176388888896327,0]
["UKIM20005720510","2014-06-16T13:58:00","2014-09-05T15:45:03","Resolved","jp87091",81.07434027778072,8]
["USIM10010992199","2014-08-27T15:18:00","2014-09-06T14:06:46","Resolved","pyl38997",9.9505324074125383,1]
["UKIM20005912893","2014-09-05T08:02:41","2014-09-06T14:08:01","Resolved","pyl38997",1.2537037037036498,1]
["USIM10011033888","2014-09-08T09:58:04","2014-09-08T21:42:27","Resolved","pyl38997",0.48915509259677492,1]
["UKIM20005918333","2014-09-08T16:54:10","2014-09-10T11:46:28","Resolved","pyl38997",1.7863194444435067,1]
["USIM10011043077","2014-09-09T15:54:53","2014-09-10T20:11:41","Resolved","pyl38997",1.1783333333369228,1]
["USIM10011055197","2014-09-11T15:22:41","2014-09-12T00:13:39","Resolved","pyl38997",0.36872685184789589,1]
["USIM10011002909","2014-08-29T20:12:35","2014-09-13T00:17:57","Resolved","jp87091",14.17039351852145,8]
["USIM10011067213","2014-09-15T13:49:45","2014-09-15T22:00:08","Resolved","pyl38997",0.34054398148145992,1]
["UKIM20005931092","2014-09-16T10:48:06","2014-09-16T19:00:11","Resolved","pyl38997",0.34172453703649808,1]
["USIM10011033980","2014-09-08T10:16:15","2014-09-16T19:02:37","Resolved","pyl38997",8.3655324074061355,8]
["USIM10011078434","2014-09-17T11:06:00","2014-09-17T20:18:00","Resolved","pyl38997",0.38333333333139308,1]
["USIM10011084195","2014-09-18T10:27:00","2014-09-18T22:06:00","Resolved","pyl38997",0.48541666666278616,1]
["USIM10011079461","2014-09-17T13:47:00","2014-09-27T00:14:00","Resolved","pyl38997",9.4354166666671517,1]
["USIM10011119314","2014-09-25T16:47:00","2014-09-27T00:15:00","Resolved","pyl38997",1.3111111111065838,1]
["UKIM20005958625","2014-10-01T14:40:00","2014-10-03T18:06:00","Resolved","pyl38997",2.1430555555562023,1]
["USIM10011178885","2014-10-08T15:04:00","2014-10-09T00:26:00","Resolved","pyl38997",0.39027777777664596,1]
["USIM10011183132","2014-10-09T09:17:00","2014-10-09T13:50:00","Resolved","pyl38997",0.18958333333284827,1]
["UKIM20005971879","2014-10-09T15:31:00","2014-10-09T17:09:00","Resolved","pyl38997",6.805555555911269E-2,1]
["USIM10011171344","2014-10-07T14:22:00","2014-10-10T15:50:00","Resolved","pyl38997",3.0611111111065838,1]
["UKIM20005975619","2014-10-13T10:44:00","2014-10-13T13:06:00","Resolved","pyl38997",9.8611111105128657E-2,1]
["USIM10011176355","2014-10-08T09:18:00","2014-10-13T13:26:00","Resolved","pyl38997",5.172222222223354,1]
["USIM10011204484","2014-10-14T10:46:00","2014-10-14T12:21:00","Resolved","pyl38997",6.5972222218988463E-2,1]
["USIM10011252963","2014-10-23T16:14:00","2014-10-24T11:34:00","Resolved","pyl38997",0.80555555555474712,1]
["USIM10011264636","2014-10-27T09:48:00","2014-10-27T15:46:00","Resolved","pyl38997",0.24861111111385981,1]
["USIM10011295030","2014-10-31T14:27:00","2014-11-02T23:55:00","Resolved","pyl38997",2.3944444444496185,1]
["USIM10011303378","2014-11-03T15:22:00","2014-11-03T23:09:00","Resolved","pyl38997",0.3243055555576575,1]
["USIM10011303090","2014-11-03T14:50:00","2014-11-03T23:18:00","Resolved","pyl38997",0.35277777777810115,1]
["USIM10011300232","2014-11-03T08:45:00","2014-11-04T14:48:00","Resolved","pyl38997",1.2520833333328483,1]
["USIM10011309492","2014-11-04T13:58:00","2014-11-04T21:28:00","Resolved","pyl38997",0.3125,1]
["UKIM20006016874","2014-11-05T09:44:00","2014-11-07T16:13:00","Resolved","pyl38997",2.2701388888890506,1]
["USIM10011329875","2014-11-07T16:09:00","2014-11-10T15:46:00","Closed","pyl38997",2.984027777776646,1]
["USIM10011354364","2014-11-13T09:26:00","2014-11-13T12:32:00","Resolved","pyl38997",0.12916666666569654,1]
["USIM10011354834","2014-11-13T10:43:00","2014-11-13T15:52:00","Resolved","pyl38997",0.21458333333430346,1]
["USIM10011368213","2014-11-17T10:18:00","2014-11-17T12:21:00","Resolved","pyl38997",8.5416666661330964E-2,1]
["USIM10011382400","2014-11-19T14:04:00","2014-11-19T16:37:00","Resolved","pyl38997",0.10625000000436557,1]
["USIM10011383311","2014-11-19T15:45:00","2014-11-19T18:37:00","Resolved","pyl38997",0.11944444444088731,1]
["USIM10011387861","2014-11-20T11:58:00","2014-11-20T12:14:00","Resolved","pyl38997",1.1111111110949423E-2,1]
["USIM10011395081","2014-11-21T14:48:00","2014-11-25T16:31:00","Resolved","pyl38997",4.0715277777781012,1]
["USIM10011371300","2014-11-17T16:46:00","2014-11-26T17:09:00","Resolved","pyl38997",9.015972222223354,1]
["USIM10011354591","2014-11-13T10:03:00","2014-11-27T11:56:00","Resolved","pyl38997",14.078472222223354,1]
["USIM10011356297","2014-11-13T14:21:00","2014-12-03T23:51:00","Resolved","pyl38997",20.395833333335759,8]

{"sheet":"Work","index":1,"n_rows":23,"n_cols":5,"rows_kept":23,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name"]
["UKIM20005975619","2014-10-13T10:44:00","2014-10-13T13:06:00","Closed","pyl38997"]
["USIM10011176355","2014-10-08T09:18:00","2014-10-13T13:26:00","Closed","pyl38997"]
["USIM10011204484","2014-10-14T10:46:00","2014-10-14T12:21:00","Closed","pyl38997"]
["USIM10011252963","2014-10-23T16:14:00","2014-10-24T11:34:00","Closed","pyl38997"]
["USIM10011264636","2014-10-27T09:48:00","2014-10-27T15:46:00","Closed","pyl38997"]
["USIM10011295030","2014-10-31T14:27:00","2014-11-02T23:55:00","Closed","pyl38997"]
["USIM10011303378","2014-11-03T15:22:00","2014-11-03T23:09:00","Closed","pyl38997"]
["USIM10011303090","2014-11-03T14:50:00","2014-11-03T23:18:00","Closed","pyl38997"]
["USIM10011300232","2014-11-03T08:45:00","2014-11-04T14:48:00","Closed","pyl38997"]
["USIM10011309492","2014-11-04T13:58:00","2014-11-04T21:28:00","Closed","pyl38997"]
["UKIM20006016874","2014-11-05T09:44:00","2014-11-07T16:13:00","Closed","pyl38997"]
["USIM10011329875","2014-11-07T16:09:00","2014-11-10T15:46:00","Closed","pyl38997"]
["USIM10011354364","2014-11-13T09:26:00","2014-11-13T12:32:00","Resolved","pyl38997"]
["USIM10011354834","2014-11-13T10:43:00","2014-11-13T15:52:00","Resolved","pyl38997"]
["USIM10011368213","2014-11-17T10:18:00","2014-11-17T12:21:00","Resolved","pyl38997"]
["USIM10011382400","2014-11-19T14:04:00","2014-11-19T16:37:00","Resolved","pyl38997"]
["USIM10011383311","2014-11-19T15:45:00","2014-11-19T18:37:00","Resolved","pyl38997"]
["USIM10011387861","2014-11-20T11:58:00","2014-11-20T12:14:00","Resolved","pyl38997"]
["USIM10011395081","2014-11-21T14:48:00","2014-11-25T16:31:00","Resolved","pyl38997"]
["USIM10011371300","2014-11-17T16:46:00","2014-11-26T17:09:00","Resolved","pyl38997"]
["USIM10011354591","2014-11-13T10:03:00","2014-11-27T11:56:00","Resolved","pyl38997"]
["USIM10011356297","2014-11-13T14:21:00","2014-12-03T23:51:00","Resolved","pyl38997"]

{"sheet":"Aug2014","index":2,"n_rows":27,"n_cols":7,"rows_kept":27,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["USIM10010896640","2014-08-01T11:24:37","2014-08-01T12:02:42","Resolved","pyl38997",{"$f":"C2-B2","v":2.644675926421769E-2},1]
["USIM10010871767","2014-07-25T10:41:50","2014-08-01T12:09:17","Resolved","pyl38997",7.0607291666674428,1]
["USIM10010912191","2014-08-06T09:26:09","2014-08-11T14:02:00","Resolved","pyl38997",5.1915624999965075,1]
["USIM10010916818","2014-08-07T09:17:07","2014-08-11T14:40:26","Resolved","pyl38997",4.2245254629669944,1]
["USIM10010922761","2014-08-08T15:27:40","2014-08-12T09:45:23","Resolved","pyl38997",3.7623032407354913,1]
["USIM10010926979","2014-08-11T10:16:51","2014-08-13T22:53:01","Resolved","pyl38997",2.5251157407401479,1]
["USIM10010940065","2014-08-13T17:07:25","2014-08-13T23:05:12","Resolved","pyl38997",0.24846064815210411,1]
["USIM10010942395","2014-08-14T08:54:03","2014-08-14T10:51:50","Resolved","pyl38997",8.1793981480586808E-2,1]
["USIM10010917305","2014-08-07T11:15:21","2014-08-15T10:00:31","Resolved","jp87091",7.94803240741021,8]
["USIM10010945239","2014-08-14T17:51:36","2014-08-15T10:01:58","Resolved","pyl38997",0.67386574074043892,1]
["USIM10010916818","2014-08-07T09:17:07","2014-08-15T13:46:47","Resolved","pyl38997",8.1872685185226146,1]
["UKIM20005863951","2014-08-18T08:09:44","2014-08-18T22:46:11","Resolved","pyl38997",0.60864583333022892,1]
["USIM10010954396","2014-08-18T14:26:18","2014-08-18T22:53:30","Resolved","pyl38997",0.35222222222364508,1]
["USIM10010968051","2014-08-21T08:06:46","2014-08-21T20:18:17","Resolved","pyl38997",0.50799768518481869,1]
["USIM10010969967","2014-08-21T15:02:25","2014-08-21T20:28:58","Resolved","pyl38997",0.22677083333110204,1]
["USIM10010970107","2014-08-21T15:31:14","2014-08-21T20:35:46","Resolved","pyl38997",0.21148148148495238,1]
["USIM10010986375","2014-08-26T15:04:20","2014-08-27T09:08:22","Resolved","pyl38997",0.75280092592583969,1]
["UKIM20005890336","2014-08-28T08:42:49","2014-08-28T12:53:36","Resolved","pyl38997",0.17415509259444661,1]
["USIM10010995746","2014-08-28T10:32:04","2014-08-28T12:55:49","Resolved","pyl38997",9.9826388890505768E-2,1]
["USIM10010891832","2014-07-31T12:08:33","2014-08-28T19:00:25","Resolved","pyl38997",28.286018518519995,1]
["USIM10010997845","2014-08-28T16:44:44","2014-08-28T19:09:04","Resolved","pyl38997",0.10023148148320615,1]
["USIM10010992693","2014-08-27T16:27:07","2014-08-28T19:18:01","Resolved","pyl38997",1.1186805555553292,1]
["USIM10010992199","2014-08-27T15:18:00","2014-08-28T19:21:15","Resolved","pyl38997",1.1689236111124046,1]
["USIM10010990852","2014-08-27T11:36:42","2014-08-28T19:24:48","Resolved","pyl38997",1.3250694444432156,1]
["UKIM20005871633","2014-08-20T14:08:39","2014-08-29T11:16:35","Resolved","jp87091",8.88050925925927,8]
[{"$nulls":5},{"$f":"AVERAGE(F2:F26)","v":3.3497375000006286},{"$f":"SUM(G2:G26)","v":39}]

{"sheet":"Sep2014","index":3,"n_rows":24,"n_cols":7,"rows_kept":24,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["UKIM20005895685","2014-08-29T11:56:58","2014-09-01T09:55:24","Resolved","pyl38997",{"$f":"C2-B2","v":2.9155787037016125},1]
["USIM10011001888","2014-08-29T15:28:37","2014-09-01T09:59:16","Resolved","pyl38997",2.7712847222210257,1]
["USIM10011008955","2014-09-01T15:59:54","2014-09-02T01:51:06","Resolved","pyl38997",0.41055555555067258,1]
["USIM10011009286","2014-09-01T17:31:14","2014-09-02T01:58:05","Resolved","pyl38997",0.35197916666220408,1]
["USIM10011006945","2014-09-01T09:29:01","2014-09-02T09:54:09","Resolved","pyl38997",1.0174537037019036,1]
["USIM10011013552","2014-09-02T15:12:23","2014-09-02T16:02:08","Resolved","pyl38997",3.4548611110949423E-2,1]
["USIM10011013976","2014-09-02T16:11:48","2014-09-04T11:49:12","Resolved","jp87091",1.8176388888896327,0]
["UKIM20005720510","2014-06-16T13:58:00","2014-09-05T15:45:03","Resolved","jp87091",81.07434027778072,8]
["USIM10010992199","2014-08-27T15:18:00","2014-09-06T14:06:46","Resolved","pyl38997",9.9505324074125383,1]
["UKIM20005912893","2014-09-05T08:02:41","2014-09-06T14:08:01","Resolved","pyl38997",1.2537037037036498,1]
["USIM10011033888","2014-09-08T09:58:04","2014-09-08T21:42:27","Resolved","pyl38997",0.48915509259677492,1]
["UKIM20005918333","2014-09-08T16:54:10","2014-09-10T11:46:28","Resolved","pyl38997",1.7863194444435067,1]
["USIM10011043077","2014-09-09T15:54:53","2014-09-10T20:11:41","Resolved","pyl38997",1.1783333333369228,1]
["USIM10011055197","2014-09-11T15:22:41","2014-09-12T00:13:39","Resolved","pyl38997",0.36872685184789589,1]
["USIM10011002909","2014-08-29T20:12:35","2014-09-13T00:17:57","Resolved","jp87091",14.17039351852145,8]
["USIM10011067213","2014-09-15T13:49:45","2014-09-15T22:00:08","Resolved","pyl38997",0.34054398148145992,1]
["UKIM20005931092","2014-09-16T10:48:06","2014-09-16T19:00:11","Resolved","pyl38997",0.34172453703649808,1]
["USIM10011033980","2014-09-08T10:16:15","2014-09-16T19:02:37","Resolved","pyl38997",8.3655324074061355,8]
["USIM10011078434","2014-09-17T11:06:00","2014-09-17T20:18:00","Resolved","pyl38997",0.38333333333139308,1]
["USIM10011084195","2014-09-18T10:27:00","2014-09-18T22:06:00","Resolved","pyl38997",0.48541666666278616,1]
["USIM10011079461","2014-09-17T13:47:00","2014-09-27T00:14:00","Resolved","pyl38997",9.4354166666671517,1]
["USIM10011119314","2014-09-25T16:47:00","2014-09-27T00:15:00","Resolved","pyl38997",1.3111111111065838,1]
[{"$nulls":6},{"$f":"SUM(G2:G23)","v":42}]

{"sheet":"Oct2014","index":4,"n_rows":12,"n_cols":7,"rows_kept":12,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["UKIM20005958625","2014-10-01T14:40:00","2014-10-03T18:06:00","Resolved","pyl38997",{"$f":"C2-B2","v":2.1430555555562023},1]
["USIM10011178885","2014-10-08T15:04:00","2014-10-09T00:26:00","Resolved","pyl38997",0.39027777777664596,1]
["USIM10011183132","2014-10-09T09:17:00","2014-10-09T13:50:00","Resolved","pyl38997",0.18958333333284827,1]
["UKIM20005971879","2014-10-09T15:31:00","2014-10-09T17:09:00","Resolved","pyl38997",6.805555555911269E-2,1]
["USIM10011171344","2014-10-07T14:22:00","2014-10-10T15:50:00","Resolved","pyl38997",3.0611111111065838,1]
["UKIM20005975619","2014-10-13T10:44:00","2014-10-13T13:06:00","Resolved","pyl38997",9.8611111105128657E-2,1]
["USIM10011176355","2014-10-08T09:18:00","2014-10-13T13:26:00","Resolved","pyl38997",5.172222222223354,1]
["USIM10011204484","2014-10-14T10:46:00","2014-10-14T12:21:00","Resolved","pyl38997",6.5972222218988463E-2,1]
["USIM10011252963","2014-10-23T16:14:00","2014-10-24T11:34:00","Resolved","pyl38997",0.80555555555474712,1]
["USIM10011264636","2014-10-27T09:48:00","2014-10-27T15:46:00","Resolved","pyl38997",0.24861111111385981,1]
[{"$nulls":6},{"$f":"SUM(G2:G11)","v":10}]

{"sheet":"Nov2014","index":5,"n_rows":18,"n_cols":7,"rows_kept":18,"cut":false,"hidden":false,"merged":[]}
["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["USIM10011295030","2014-10-31T14:27:00","2014-11-02T23:55:00","Resolved","pyl38997",{"$f":"C2-B2","v":2.3944444444496185},1]
["USIM10011303378","2014-11-03T15:22:00","2014-11-03T23:09:00","Resolved","pyl38997",0.3243055555576575,1]
["USIM10011303090","2014-11-03T14:50:00","2014-11-03T23:18:00","Resolved","pyl38997",0.35277777777810115,1]
["USIM10011300232","2014-11-03T08:45:00","2014-11-04T14:48:00","Resolved","pyl38997",1.2520833333328483,1]
["USIM10011309492","2014-11-04T13:58:00","2014-11-04T21:28:00","Resolved","pyl38997",0.3125,1]
["UKIM20006016874","2014-11-05T09:44:00","2014-11-07T16:13:00","Resolved","pyl38997",2.2701388888890506,1]
["USIM10011329875","2014-11-07T16:09:00","2014-11-10T15:46:00","Closed","pyl38997",2.984027777776646,1]
["USIM10011354364","2014-11-13T09:26:00","2014-11-13T12:32:00","Resolved","pyl38997",0.12916666666569654,1]
["USIM10011354834","2014-11-13T10:43:00","2014-11-13T15:52:00","Resolved","pyl38997",0.21458333333430346,1]
["USIM10011368213","2014-11-17T10:18:00","2014-11-17T12:21:00","Resolved","pyl38997",8.5416666661330964E-2,1]
["USIM10011382400","2014-11-19T14:04:00","2014-11-19T16:37:00","Resolved","pyl38997",0.10625000000436557,1]
["USIM10011383311","2014-11-19T15:45:00","2014-11-19T18:37:00","Resolved","pyl38997",0.11944444444088731,1]
["USIM10011387861","2014-11-20T11:58:00","2014-11-20T12:14:00","Resolved","pyl38997",1.1111111110949423E-2,1]
["USIM10011395081","2014-11-21T14:48:00","2014-11-25T16:31:00","Resolved","pyl38997",4.0715277777781012,1]
["USIM10011371300","2014-11-17T16:46:00","2014-11-26T17:09:00","Resolved","pyl38997",9.015972222223354,1]
["USIM10011354591","2014-11-13T10:03:00","2014-11-27T11:56:00","Resolved","pyl38997",14.078472222223354,1]
[{"$nulls":6},{"$f":"SUM(G2:G17)","v":16}]