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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours"]
["UKIM20005958625","2014-10-01T14:40:00","2014-10-03T18:06:00","Resolved","pyl38997",2.1430555560000002,1]
["USIM10011178885","2014-10-08T15:04:00","2014-10-09T00:26:00","Resolved","pyl38997",0.3902777778,1]
["USIM10011183132","2014-10-09T09:17:00","2014-10-09T13:50:00","Resolved","pyl38997",0.18958333329999999,1]
["UKIM20005971879","2014-10-09T15:31:00","2014-10-09T17:09:00","Resolved","pyl38997",6.8055555559999995E-2,1]
["USIM10011171344","2014-10-07T14:22:00","2014-10-10T15:50:00","Resolved","pyl38997",3.0611111110000002,1]
["UKIM20005975619","2014-10-13T10:44:00","2014-10-13T13:06:00","Resolved","pyl38997",9.8611111109999997E-2,1]
["USIM10011176355","2014-10-08T09:18:00","2014-10-13T13:26:00","Resolved","pyl38997",5.1722222220000003,1]
["USIM10011204484","2014-10-14T10:46:00","2014-10-14T12:21:00","Resolved","pyl38997",6.5972222220000001E-2,1]
["USIM10011252963","2014-10-23T16:14:00","2014-10-24T11:34:00","Resolved","pyl38997",0.80555555560000003,1]
["USIM10011264636","2014-10-27T09:48:00","2014-10-27T15:46:00","Resolved","pyl38997",0.2486111111,1]
[{"$nulls":6},10]