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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
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["UKIM20006623190","2015-11-06T11:31:58","2015-11-11T21:37:30","Reassigned","pyl38998",5.4205092590000001,4]
["USIM10012929570","2015-11-11T09:39:44","2015-11-13T21:37:30","Resolved","pyl38998",2.4984490739999998,4]
["USIM10012936362","2015-11-12T14:19:32","2015-11-13T21:37:30","Resolved","pyl38998",1.3041435189999999,4]
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