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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["UKIM20006569832","2015-10-08T11:12:05","2015-10-08T17:30:05","Resolved","pyl38998",0.26250000000000001,2]
["UKIM20006570571","2015-10-08T15:10:19","2015-10-09T17:29:19","Resolved","pyl38998",1.096527778,8,"CRQ000000061673"]
["USIM10012794631","2015-10-12T22:17:45","2015-10-13T08:48:11","Reassigned","pyl38998",0.43780092590000003,2]
["USIM10012798753","2015-10-13T16:10:21","2015-10-16T10:10:21","Resolved","pyl38998",2.75,2]
["USIM10012816043","2015-10-16T16:02:44","2015-10-19T10:16:44","Resolved","pyl38998",2.7597222220000002,2]
["UKIM20006592131","2015-10-21T09:53:31","2015-10-22T12:12:31","Resolved","pyl38998",1.096527778,2]
["USIM10012859880","2015-10-27T13:26:02","2015-10-28T13:26:02","Resolved","pyl38998",1,2]
["USIM10012860794","2015-10-27T15:13:57","2015-10-28T15:26:02","Resolved","pyl38998",1.008391204,2]
["USIM10012865212","2015-10-28T11:33:09","2015-10-28T16:12:02","Resolved","pyl38998",0.1936689815,2]
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