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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["UKIM20006507263","2015-09-01T16:37:04","2015-09-03T08:16:08","Resolved","pyl38998",1.6521296299999999,2]
["USIM10012631202","2015-09-03T15:00:21","2015-09-04T00:22:34","Resolved","pyl38998",0.39042824069999998,2]
["USIM10012659030","2015-09-10T14:51:50","2015-09-10T22:51:50","Resolved","pyl38998",0.33333333329999998,2]
["UKIM20006520341","2015-09-09T11:19:08","2015-09-10T23:04:50","Resolved","pyl38998",1.490069444,2]
["UKIM20006524591","2015-09-11T09:55:31","2015-09-11T17:21:31","Resolved","pyl38998",0.30972222220000001,2]
["UKIM20006524795","2015-09-11T10:50:01","2015-09-11T17:30:01","Resolved","pyl38998",0.27777777780000001,2]
["USIM10012669175","2015-09-14T09:45:30","2015-09-16T12:15:46","Resolved","pyl38998",2.1043518520000002,2]
["USIM10012681885","2015-09-16T11:22:46","2015-09-16T12:26:46","Resolved","pyl38998",4.4444444440000001E-2,2]
["USIM10012694597","2015-09-18T15:30:05","2015-09-21T22:30:05","Resolved","pyl38998",3.2916666669999999,2]
["USIM10012705940","2015-09-22T11:54:36","2015-09-24T01:35:05","Resolved","pyl38998",1.5697800930000001,2]
["UKIM20006551480","2015-09-29T09:46:33","2015-09-29T12:12:33","Resolved","pyl38998",0.1013888889,2]
["USIM10012682820","2015-09-16T14:16:04","2015-09-29T12:12:33","Resolved","pyl38998",12.914224539999999,2]
["UKIM20006540201","2015-09-22T08:32:14","2015-09-29T12:12:33","Resolved","pyl38998",7.1529976849999999,2]
["USIM10012718886","2015-09-24T15:30:40","2015-09-29T13:30:33","Resolved","pyl38998",4.9165856479999999,2]
["UKIM20006551987","2015-09-29T11:42:04","2015-09-29T15:12:33","Resolved","pyl38998",0.14616898149999999,2]
["USIM10012719230","2015-09-24T16:23:49","2015-09-29T15:14:33","Resolved","pyl38998",4.9518981479999997,2]
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