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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["USIM10012461757","2015-07-27T16:01:42","2015-08-05T06:32:01","Resolved","pyl38997",8.6043865739999994,2]
["UKIM20006454132","2015-07-28T17:06:14","2015-08-04T15:10:45","Resolved","pyl38997",6.9198032410000003,2]
["USIM10012528148","2015-08-11T15:43:02","2015-08-12T14:37:23","Resolved","pyl38997",0.95440972219999998,2]
["USIM10012536793","2015-08-13T08:40:38","2015-08-13T14:08:48","Resolved","pyl38997",0.2278935185,2]
["USIM10012537623","2015-08-13T11:21:59","2015-08-13T17:34:13","Resolved","pyl38997",0.25849537039999998,2]
["USIM10012560900","2015-08-19T10:16:12","2015-08-24T23:24:49","Resolved","pyl38997",5.5476504630000001,2]
["UKIM20006455825","2015-07-29T13:49:52","2015-08-28T00:03:27","Resolved","pyl38997",29.426099539999999,8,"CRQ000000014107"]
["USIM10012596569","2015-08-27T06:50:17","2015-08-28T00:03:27","Reassigned","pyl38997",0.71747685189999999,2]
["UKIM20006464626","2015-08-04T12:42:09","2015-08-12T15:28:00","Reassigned","pyl38997",8.1151736109999995,2]
["UKIM20006501604","2015-08-28T09:30:16","2015-08-28T18:02:00","Resolved","pyl38997",0.35537037040000002,2]
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