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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["USIM10012100243","2015-05-05T15:19:00","2015-05-05T23:00:00","Resolved","pyl38997",0.32013888889999997,2]
["USIM10012089201","2015-05-01T15:51:00","2015-05-05T23:15:00","Resolved","pyl38997",4.3083333330000002,2]
["USIM10012069648","2015-04-28T09:46:00","2015-05-05T23:22:00","Resolved","pyl38997",7.5666666669999998,2]
["UKIM20006310219","2015-05-01T11:17:00","2015-05-06T11:20:00","Resolved","pyl38997",5.0020833329999999,2]
["UKIM20006275474","2015-04-10T09:52:00","2015-05-06T11:21:00","Resolved","pyl38997",26.06180556,2]
["UKIM20006275438","2015-04-10T09:38:00","2015-05-06T11:23:00","Resolved","pyl38997",26.072916670000001,2]
["USIM10012123301","2015-05-11T12:58:00","2015-05-12T12:14:00","Resolved","pyl38997",0.96944444439999999,2]
["USIM10012134605","2015-05-13T10:32:00","2015-05-18T17:51:00","Resolved","pyl38997",5.3048611110000001,2]
["UKIM20006336020","2015-05-19T08:59:00","2015-05-19T11:41:00","Resolved","pyl38997",0.1125,2]
["USIM10012159913","2015-05-19T10:08:00","2015-05-19T11:42:00","Resolved","pyl38997",6.5277777780000004E-2,2]
["USIM10012165457","2015-05-20T08:11:00","2015-05-20T20:08:00","Resolved","pyl38997",0.49791666670000001,2]
["USIM10012128463","2015-05-12T09:29:00","2015-05-20T20:22:00","Resolved","pyl38997",8.4534722220000003,2]
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