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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["USIM10011803889","2015-02-27T11:07:00","2015-03-02T12:13:00","Resolved","pyl38997",3.045833333,2]
["USIM10011815575","2015-03-02T15:05:00","2015-03-02T23:00:00","Resolved","pyl38997",0.32986111109999999,2]
["USIM10011817299","2015-03-02T17:57:00","2015-03-03T12:01:00","Resolved","pyl38997",0.75277777779999999,2]
["USIM10011829505","2015-03-04T12:35:00","2015-03-06T09:58:00","Resolved","pyl38997",1.890972222,2]
["USIM10011843851","2015-03-06T14:20:00","2015-03-06T16:16:00","Resolved","pyl38997",8.0555555560000006E-2,2]
["USIM10011858318","2015-03-10T14:32:00","2015-03-12T11:01:00","Resolved","pyl38997",1.8534722219999999,2]
["USIM10011874787","2015-03-13T10:14:00","2015-03-13T15:59:00","Resolved","pyl38997",0.23958333330000001,2]
["USIM10011876183","2015-03-13T14:13:00","2015-03-13T16:10:00","Resolved","pyl38997",8.1250000000000003E-2,2]
["USIM10011879370","2015-03-15T20:35:00","2015-03-16T09:36:00","Resolved","pyl38997",0.54236111109999996,2]
["USIM10011889539","2015-03-17T14:43:00","2015-03-17T20:12:00","Closed","pyl38997",0.22847222219999999,2]
["USIM10011894064","2015-03-18T11:43:00","2015-03-19T12:06:00","Resolved","pyl38997",1.015972222,2]
["UKIM20006241357","2015-03-20T08:23:00","2015-03-20T10:08:00","Resolved","pyl38997",7.2916666660000004E-2,2]
["UKIM20006241591","2015-03-20T09:38:00","2015-03-20T10:13:00","Resolved","pyl38997",2.430555555E-2,2]
["USIM10011904368","2015-03-20T09:17:00","2015-03-20T10:14:00","Resolved","pyl38997",3.9583333329999998E-2,2]
["USIM10011904705","2015-03-20T10:34:00","2015-03-24T11:42:00","Resolved","pyl38997",4.0472222220000003,2]
["USIM10011919708","2015-03-24T15:08:00","2015-03-26T09:31:00","Resolved","pyl38997",1.765972222,2]
["USIM10011935609","2015-03-27T09:37:00","2015-03-27T16:37:00","Resolved","pyl38997",0.29166666670000002,2]
["USIM10011894527","2015-03-18T13:02:00","2015-03-30T23:10:00","Resolved","pyl38997",12.42222222,2]
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