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["Ticket ID+","Arrival Time","Resolved Time","Status","Assignee Login Name","Days to Resolve","Hours","Chameleon Id"]
["USIM10011560466","2015-01-07T09:41:54","2015-02-04T09:40:00","Reassigned","pyl38997",27.99868056,2]
["USIM10011674165","2015-01-30T10:29:00","2015-02-03T06:27:00","Resolved","pyl38997",3.8319444439999999,2]
["USIM10011704190","2015-02-05T15:08:00","2015-02-08T22:24:00","Resolved","pyl38997",3.3027777779999998,2]
["USIM10011734511","2015-02-12T10:04:00","2015-02-13T13:34:00","Resolved","pyl38997",1.1458333329999999,2]
["USIM10011600493","2015-01-15T11:08:00","2015-02-16T13:07:00","Resolved","pyl38997",32.082638889999998,8,"CL946484"]
["USIM10011724742","2015-02-10T15:54:00","2015-02-19T22:09:00","Resolved","pyl38997",9.2604166669999994,8,"CL947288"]
["USIM10011723944","2015-02-10T14:34:00","2015-02-19T22:10:00","Resolved","pyl38997",9.3166666669999998,2]
["USIM10011723292","2015-02-10T13:16:00","2015-02-19T22:11:00","Resolved","pyl38997",9.3715277780000008,2]
["USIM10011723286","2015-02-10T13:15:00","2015-02-19T22:12:00","Resolved","pyl38997",9.3729166670000001,2]
["UKIM20006163923","2015-02-04T13:52:00","2015-02-19T22:13:00","Resolved","pyl38997",15.34791667,8,"CL947431"]
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